At pk368, your privacy is not an afterthought — it is a core part of how we operate. This Privacy Policy explains exactly what personal information we collect when you use pk368.pro, how we use it, who we share it with, and the rights you hold as a registered player in Pakistan. We handle your data with the same level of care and transparency that we apply to every aspect of running a licensed, internationally regulated online gaming platform.
This Privacy Policy applies to all personal information collected and processed by pk368 ("we", "us", "our") through the website pk368.pro and any related services, applications, or platforms operated under the pk368 brand. It covers all registered players, prospective players who browse the site without registering, and any individual who contacts us through our support channels.
pk368 is an internationally licensed online casino and sports betting platform that has been serving Pakistani players since 2016. As an operator subject to international gaming regulatory requirements, we are obligated to collect certain personal data as a condition of holding our licence and complying with anti-money laundering (AML) and Know Your Customer (KYC) obligations. This Privacy Policy explains how that data is handled with care, integrity, and in full compliance with applicable data protection principles.
This policy applies to players based throughout Pakistan — including Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, Peshawar, Quetta, and all other cities and regions — who access pk368.pro in English.
pk368 collects personal information in several ways — directly from you when you register or interact with the platform, automatically through your use of the site, and from third-party verification and payment service providers. The categories of personal data we collect are described below.
| Data Category | Specific Information | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC / passport number, nationality | Account registration & KYC verification |
| Contact Data | Email address, Pakistani mobile number, residential address | Account registration |
| Financial Data | JazzCash / EasyPaisa account number, bank account details (HBL, UBL, Meezan Bank), transaction history | Deposit & withdrawal requests |
| KYC Documents | Scanned CNIC, passport copy, utility bill or proof of address | Identity verification process |
| Support Communications | Chat transcripts, email content, feedback and complaints | When contacting support |
| Responsible Gaming Data | Deposit limits, self-exclusion preferences, session limit settings | When using responsible gaming tools |
When you visit pk368.pro, our systems automatically collect certain technical and behavioural data about your visit. This includes your IP address, device type, operating system, browser type and version, screen resolution, referring URL, pages visited within pk368.pro, time spent on each page, and the date and time of your session. This data is collected through server logs, cookies, and similar tracking technologies, as described in Section 6 of this policy.
pk368 may receive personal data about you from third-party identity verification providers used to complete KYC checks, from payment processors such as JazzCash, EasyPaisa, and partner banks to confirm transaction details, and from fraud prevention and AML screening services. Any data received from third parties is handled with the same level of care as data you provide directly.
pk368 processes your personal data only for specific, legitimate purposes directly related to the operation of our licensed gaming platform and the services we provide to registered Pakistani players. We do not sell your personal data to third parties under any circumstances. The purposes for which we use your data are set out below.
pk368 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
pk368 does not sell, rent, or trade your personal data to any third party for their own commercial purposes. We share your personal data only in the limited circumstances described below, and only to the extent strictly necessary for the relevant purpose.
We share data with carefully selected third-party service providers who process data on our behalf and strictly according to our instructions. These include identity verification and KYC providers, payment gateway operators (JazzCash, EasyPaisa, partner banks), fraud detection and AML screening services, IT infrastructure and cloud hosting providers, and customer support platform operators. All service providers are bound by data processing agreements that prohibit them from using your data for any purpose other than providing services to pk368.
pk368 may disclose your personal data to our licensing authority, financial intelligence units, law enforcement agencies, or other regulatory bodies where we are required to do so by law, court order, or our licensing conditions. We will notify you of any such disclosure where we are legally permitted to do so.
In the event that pk368 undergoes a merger, acquisition, or sale of all or part of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy terms applicable to your data following the transaction.
pk368.pro uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to help us understand how players interact with the site so we can improve the experience for Pakistani users.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Essential for platform login, session management, and security functions. Cannot be disabled. | Session |
| Functional | Remember your language preference (English), PKR currency display, and responsible gaming settings. | Up to 12 months |
| Analytics | Collect anonymised data on page visits, navigation paths, and feature usage to improve the platform. | Up to 24 months |
| Marketing | Track whether you arrived via a promotional link, to attribute bonuses correctly. Only used with your consent. | Up to 30 days |
You can control cookie preferences through your browser settings. Disabling strictly necessary cookies may prevent the pk368 platform from functioning correctly. To opt out of analytics or marketing cookies, you may update your browser settings or contact us at [email protected].
pk368 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by our regulatory obligations. The retention periods applicable to different categories of data are outlined below.
Protecting your personal data is a serious responsibility that pk368 takes with the full weight it deserves. We implement a comprehensive set of technical and organisational security measures designed to protect your personal information against unauthorised access, disclosure, alteration, loss, or destruction.
Our security measures include, but are not limited to:
As a registered pk368 player in Pakistan, you hold a number of rights in relation to your personal data. pk368 is committed to respecting and facilitating the exercise of these rights in a timely and transparent manner. To exercise any of the rights described below, please contact our Data Protection team at [email protected], clearly stating the right you wish to exercise and your account username or registered email address. We aim to respond to all data rights requests within 30 days.
These rights apply to all registered pk368 players. To exercise any right, contact [email protected] with your account details. We respond within 30 days of receiving a valid request.
You have the right to request a copy of all personal data that pk368 holds about you. We will provide a summary of your data, the purposes for which it is processed, and the categories of recipients with whom it has been shared — at no charge for the first request per year.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. This includes your name, date of birth, contact details, or any other account information that does not accurately reflect your current circumstances.
In certain circumstances, you have the right to request the deletion of your personal data — also known as the "right to be forgotten". This right is subject to our legal and regulatory obligations; we are required to retain certain data for a minimum period following account closure under our AML and licensing requirements.
You may request that pk368 restricts the processing of your personal data in certain circumstances — for example, while a dispute about the accuracy of your data is being resolved, or while you are exercising your right to object to processing based on legitimate interests.
Where we process your data based on your consent or contractual necessity, and the processing is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format — allowing you to transfer it to another service provider.
You have the right to object at any time to the processing of your personal data for direct marketing purposes. You also have the right to object to processing based on our legitimate interests, though such objections are subject to a balancing assessment between your rights and our legitimate operational needs.
Where pk368 processes your data on the basis of your consent — such as for marketing communications — you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out before you withdrew it.
If you believe that pk368 has processed your personal data in a manner that violates applicable data protection principles, you have the right to raise a formal complaint. Start by contacting [email protected]. If unsatisfied with our response, you may escalate your complaint to the relevant supervisory authority under our licensing jurisdiction.
Privacy protection at pk368 is not a single checkbox — it is built into every layer of the platform, from the moment you register to every PKR transaction you make.
Every data exchange between your device and pk368.pro is protected by TLS 1.3 encryption. Your login credentials, payment details, and personal documents are never transmitted in plain text — full stop. Pakistani players using mobile data or home broadband are equally protected.
Your CNIC and identity documents submitted for KYC verification are processed by certified identity verification partners and stored in encrypted, access-controlled vaults. KYC staff at pk368 operate under strict data handling protocols and are prohibited from sharing your documents outside the verification workflow.
All JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and card transactions on pk368 are routed through PCI-DSS compliant payment processors. pk368 never stores your full card number, CVV, or mobile wallet PIN on our own servers — these remain within the secure environment of your payment provider.
pk368 does not sell, rent, or share your personal data with advertisers, data brokers, or any third party for their own commercial gain. The personal information you provide when registering your pk368 account is used solely to provide and improve the services you signed up for — nothing else.
pk368 will only send you promotional emails and SMS notifications if you have actively opted in. You can unsubscribe from marketing communications at any time with a single click — and your opt-out preference takes effect within 24 hours. Opting out never affects your access to the platform or your account services.
Your responsible gaming settings — including deposit limits, session limits, cooling-off periods, and self-exclusion requests — are treated as highly sensitive personal data. This information is never used for marketing profiling and is only accessed by our dedicated responsible gaming team when assessing your welfare or enforcing your chosen restrictions.
pk368 is strictly an adult gaming platform. Our services are available exclusively to individuals who are 21 years of age or older, as required by our international gaming licence conditions and our commitment to responsible gaming. We do not knowingly collect, process, or retain personal data from anyone under the age of 21.
During the account registration process, all players are required to confirm that they are aged 21 or above and to submit identity documentation — including their CNIC — which confirms their date of birth. Any account found to have been registered by a person under 21 will be immediately suspended, all funds will be frozen pending review, and the matter will be reported to our licensing authority in accordance with our regulatory obligations.
As an internationally licensed online gaming platform, pk368 may transfer your personal data to countries outside Pakistan in order to facilitate our operations — for example, to our cloud hosting infrastructure, identity verification partners, or payment processing providers who may be based in other jurisdictions.
Wherever your personal data is transferred internationally, pk368 ensures that appropriate safeguards are in place to protect your data to a standard that is equivalent to the protections described in this Privacy Policy. These safeguards may include contractual data protection clauses, adequacy decisions, or compliance with the data protection requirements imposed by our licensing authority.
By registering an account with pk368 and accepting this Privacy Policy, you acknowledge and consent to the transfer of your personal data to the countries and service providers described in this section, subject always to the safeguards described above.
pk368 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, updates to our regulatory obligations, changes to applicable law, or improvements to our platform. When we make material changes to this policy, we will notify registered players by email to their registered address and by posting a prominent notice on pk368.pro. The updated policy will display a revised "Last Updated" date at the top of this page.
Your continued use of pk368.pro after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you have the right to close your account and request deletion of your personal data, subject to our data retention obligations as described in Section 7.
We encourage all registered pk368 players in Pakistan to review this Privacy Policy periodically to remain informed about how we protect and use their personal data. The current version of this policy is always accessible at pk368.pro/privacy-policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which pk368 processes your personal data, please do not hesitate to get in touch with our Data Protection team. We are committed to responding to all privacy-related enquiries within 30 days of receipt.
| Contact Method | Details |
|---|---|
| Email (Data Protection) | [email protected] |
| Support Hours | 24 hours / 7 days (Pakistan Standard Time — PKT) |
| Coverage | Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, Peshawar, Quetta & all Pakistan |
| Website | pk368.pro/privacy-policy |
Your privacy and security are protected by international regulatory standards. Join thousands of Pakistani players who trust pk368 for fair, licensed, and transparent online gaming — in PKR, 24/7.